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I pride myself on treating all my customers dogs as if they were my own.

A business relies on the feedback of all its customers.

So please feel free to add your own comments below. All my feedback is open to view.


Jacqui, Mark, Franfurt and the children always make my 2 Lurchers welcome, they get better walks than I ever give them, and treated like one of the family…. Helen Tucker (Severn beach)


As soon as we pull up in the car, Stanley can’t wait to get in to see you all. He loves his “holidays” with you and the long walks and swims with Frankie. I’ve been recommending you to friends who have dogs and are looking for someone special to look after them when they want a holiday. I’m glad we found you…. Sue Trevascus (Yate)


Jacqui and Mark, Mia is only 9 months old I was really worried about leaving her but she got on well with Frankie and I was put at ease with the pictures of her walks you tagged me in. I have recommended you to friends who are so pleased I recommended you…. Carly Rezende (St George)


It makes it so easy to book a holiday when you know your special family member loves going on her hols with Jacqui and her second family. I think Molly our little Cavachon was one of Jacqui’s first boarders and we haven’t looked back, she absolutely loves it, could recommend enough….Pauline Taylor (Portishead)


I’m one of the friends Carly recommended and I’m over the moon she did. Hugo loves going to see you, He wags his tail if I say we are going to see Jacqui. Thank you for being brilliant….Lizzie Stroud (Downend)

My dog ripley has known jacqui since she was a puppy. Now at 16 years of age she still gets very very excited when she turns up at my house to take her for her walks while we are on holiday .

Would Highley recommend her services....Jo Bruton

I have 2 Pugs 1 of which is 13 weeks old. I have never left either of them with anyone other than family so this was a big deal for me.

Straight away Jacqui and Mark put my mind at ease. They have such a loving welcoming family and home that I was happy to leave my babies with. Jacqui and Mark both kept me updated on how they were doing with photos and messages as they knew how worried I was about leaving them. My 2 stayed for the weekend along with  a couple of other dogs. They both loved it having plenty of attention from both canine and human. They had fun on walks and at home and where more than happy to carry on playing when we came to pick them up. I would highly recomend to anyone to use their services, who wants their doggie babies to be taken care of. Thank you so much Jacqui and Mark see you again soon x Christa Summersfield (Brislington)

I cant recommend Lounge2Lead enough after leaving my GSD boy with them. Jacqui made me feel at ease straight away and made leaving him there for the first timeas painless as possible. I had updates and photos regularly while I was away and I knew he was in good hands. He clearly had a great time too. Thank you so much for taking such good care of him! Chantelle Tomblin (emerson Green)

Could not recommended Jacqui enough! We know Bella's in such great hands when we leave her.

 Beccie Dodd ( Kingswood)

Just wanted to say a massive thankyou for looking after my 2 boxer girls the weekend at short notice. It was the first time left overnight with someone else, so I felt a massive amount of responsibility to get it right for them. As soon as I met you and your beautiful home it put my mind at ease. It's also great to find somewhere that has loads of outdoor space. Highly recommended and would definately use again. Nina Chadwick ( Yate)

Just picked up my Labrador Alpha today and he looks absolutely perfect. Jacqui is very friendly and experienced, also I can feel that her whole family just love dogs! When I first visited their house I actually thought it's a better place for Alpha than my own! It's very clean, safe and really get the home atmosphere. Alpha was in kennel for few months before, it was not really good experience for him so this time I was a bit worried, but everything turned out amazing! I could always see his pictures from our facebook group and he looked so happy, also Jacqui kept me informed about his behaviour and situation, it's just awesome! I just hope that Alpha didn't make his friends too much trouble as he's such a attention seeker all the time! Will definitely ask for Jacqui's help again!

Jo Xie ( Stapleton ) 

19th October 2016

I was worried about leaving Dudley as I only adopted him a few weeks ago and he was still a bit unsettled, but he was really happy with Jacqui and her family i would definitely recommend her and have no hesitation in sending Dudley to stay again Thank you

Carol Sellars( longwell green)

6th August 2016

14 December 2016 · 

Jacqui has been a great help looking after my Greyhound. He is always happy on his visits and the updates form Jacqui and Mark help put me at ease that he is not up to too much trouble! Very happy customer and would highly recommend their services. Simon Smith ( Redfield )

9 December 2016 · 

Thanks soooo much for having Winston, he loves it at yours!!! Your always so accommodating with times and dates!! Couldn't ask for a better place for Toad to stay whilst we are away. See you again Sunday. Laura Emily ( Emersons Green )

4 December 2016 · 

Finding a trustworthy and reliable dog sitter for our new pup was so important and all I can say is that Jacqui comes so highly recommended. Just picked our pup up after her first doggy day care and she is one happy shattered pup!!!! Thank you so much Lounge2Lead. We will definitely be back!! Marie Moore (ST George)

2 December 2016 · 

We wouldn't let anyone else look after our pup, Jacqui and Mark don't come any better Dom Los Tejon ( Fishponds)

16 October 2016 · 

Just picked up our dog from Jacqui @ lounge2Leeds such a different experience from the when we left our dog in kennels when I was a child and he came back smelly and stressed. blu was happy to see me I think ? But would have been equally happy if I'd stayed away longer, non of that crying all the way home an going bonkers . She just walked in chased the cat an flopped out in her bed. Jackie sent me up dates an pictures of blu playing, running an relaxing while we where away which meant we could relax an enjoy our holiday 2 can't recommend her enough . Emma Brazier ( Fishponds)

Toni Ryan recommends Lounge2Lead.

31 July 2019

Jacqui has been an absolute godsend and i can't praise Lounge2Lead highly enough. She doesn't just walk the dogs, she cares about them and treats them like family. Lily, my labrador, has been walked in so many amazing places, not just the same place over and over, she gets real stimulation from exploring different environments, including road walks which has taught Lily not to be scared of all the different noises and not to pull on the lead!! Lily always comes home from Jacqui's happy and tired and is always excited when i tell her she's going to see Jacqui for playtime ☺️ Jacqui has always been so accommodating with mine and Lily's needs, giving her medication when needed and being flexible with last minute requests due to the unpredictable nature of my job. She also takes lots of pictures and videos which i love 😍.
I honestly would have absolutely no hesitation in recommending Jacqui and Lounge2Lead to anyone. Any doggy and their owner would be lucky to have her!!! Lily and i are so sad to see her go and as of yet i have not found anyone who can live up to the service and quality of care she provider. Best of luck in Royal Wootton Bassett!! 🐶🐾🐶🐾🐶🐾

Laura Moon recommends Lounge2Lead.

31 July ·

I cannot recommend Jacqui and Lounge2Lead enough. Our rescue, Curley, absolutely loved going to daycare, we believe that this is because he feels it is his home away from home. Curley absolutely knew when it was day care days and would sulk if for any reason he didn't go. As well as being fab with Curley and treating him as if he were her own, Jacqui was also great with us! Being new dog owners, she was always happy to answer any questions we might have about anything. Her years of experience with dogs became so appreciated and valuable to us! Lounge2Lead go above and beyond making sure everyone is happy, both us and Curley. Curley was always tired after day care, mainly because of the extra long walks and the stimulating environments. We enjoyed all the photo updates of Curls having fun with his friends. We also appreciated the flexibility and support you gave us during a difficult time. I am so appreciative of Curley being able to experience your style of daycare for so long, we will miss you so much.
❤ Thank you for everything.



Clare Miller reviewed Lounge2Lead – 5 star

29 September 2018 ·

I can not thank jacqui enough !!!!
I have a puppy who is very nervous of adults, he has been going to lounge2lead for the past 6 months and comes home as if he’s never been away which is all down to Jacqui’s love,care and above all expertise.
I also have an older dog who used to go to a kennel, he’d come home smelling and dirty. I am so glad I have found lounge2lead He is looked after as part of their family.
He also comes home now as if he’s never been away,
Thank you for everything you do and for enabling me to go away knowing that my dogs are being looked after.


Suzanne Hughes recommends Lounge2Lead.

3 July 2019

Great dog walking and boarding service 😁. Friendly service 😊


18Sept 2015

Dave Cank Could not rate Jacqui Nichols and family more highly. They have treated our Loki as one of the family for the past 2 years.
Without a doubt the best of the best. Please msg me if anyone needs more info or a reference.

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